My son has a VW and I had leased an Audi - they are both under the VW umbrella. the most frustrating thing about this company is that when you have a problem or complaint - you are directed to the VW "consumer advocates".
these are young kids who answer the phone, listen to you complain about how poorly the cars are made and what a nightmare they are to repair. They let you rant and rave, then, always come back with "sorry, but there is nothing we can do" no matter what the complaint.
It seems that the company is never responsibel for any problems the cars have. I was almost killed when my Audi - which was only 18 months old adn I always took to the dealer for servicing - died when I was exiting th NJ - Garden Atate Parkway - Audi did NOTHING!!!!!!!!!!!!!!!