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1.7
Details
I find these Audi very expensive overpriced and they have lots of electrical and mechanical problems. Some of their top models body made out of beer cans. With a little accident they get totaled . Parts are overpriced and made cheap . It is the cheapest made German car...
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2 comments
Anonymous
#1556343

The Accident record is not complete but I'm surprised at the comment on the substandard steel. Honda claims their cars are meant to fold up and nearly disappear in accidents since they protect the driver.

I wonder how they figure that. Anyway, all VW cars are made by a criminal organization.

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Review
#1277953 Review #1277953 is a subjective opinion of poster.
Product
Audi Car
Reason of review
Bad quality
2.8
Details
I am reaching them since there is no real customer service in Israel. The are using to take you through the long discussions without providing the option to talk with customer managers. We are the owners of Audi A3 (model: 8V1ABG, Vehicle identification number:...
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Review
#1204761 Review #1204761 is a subjective opinion of poster.
Product
Audi Car
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Harassed by Audi After they screwed up

After we paid off the A3 in January 2018, Audi sent a check for excise tax to township. Now they are harassing us for the money instead of the township. We explained it to them twice. But keep getting harassing notices. What incompetence.
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Review
#1288589 Review #1288589 is a subjective opinion of poster.
Service
Audi Customer Care
Reason of review
Problems with payment
2.9
Details
audi financial billed old bank account after automatic bill pay .got email conformation that it would be deducted on the due date from the new account but never happen and after calling customer service was told that they cannot do anything and not responsible for any...
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Review
#1228159 Review #1228159 is a subjective opinion of poster.
Service
Audi Auto Leasing
Reason of review
Problems with payment

Audi - $71k Q7 and brake problems at 5 months old with 2900 miles o

I called Audi Headquarters to complain about my failing brakes on my 5 month old 2018 Q7 which the dealer claimed was not covered under warranty i spoke to a Rose who claim to be a supervisor with no one higher up that i can speak to. She was rude and unwilling to help get this paid i under warranty i got nowhere. I which i could return this unreliable $71k
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Review
#1267993 Review #1267993 is a subjective opinion of poster.
Product
2018 Audi Q7 Car
Reason of review
Bad quality

Audi in Montreal, Quebec - POOR customer service

2.1
Details
Horrible customer service never had an experience like this especially for a premium car dealership they should take a thing or two from bmw customer service not buying an Audi agin due to the lack of service from them. audi saint laurent and there so call customer relations centre horrible service
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Review
#1164754 Review #1164754 is a subjective opinion of poster.
Reason of review
Poor customer service
My dear left tire kept showing low tire pressure. I took time off from work 8 times. Each time the tires were expected, I was given 2 excuses, (1) the weather and (2) it's nothing. I can understand the weather affecting ALL 4 tires, but not just 1 specific tire, every...
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Review
#1173984 Review #1173984 is a subjective opinion of poster.
Product
2013 Audi Q5 Car
Reason of review
Damaged or defective
1.0
Details
I leased a 2014 Audi and am quite pleased with the car, but Audi Financial Services (which may be part of VW Leasing) has totally soured me on ever dealing with Audi again. At the outset of the 36 month lease I authorized Audi FS to take the monthly lease payments from...
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Review
#1045943 Review #1045943 is a subjective opinion of poster.
Service
Audi Auto Leasing
Pros
  • Quality and performance of the vehicle
Cons
  • Audi financial services ability to execute
Reason of review
Poor customer service
Tags
  • Poor Service
  • Audi Financial Services
1.0
Details
Audit Financial Services CROOKS!!!
After having my car totaled I called Audit Financial Services on 01/13/2017 about my payment and the payoff on the car. I ask the Customer Service Rep. if I need to make my car payment and he said “NO” your insurance have contacted us and you do not need to make...
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Review
#1004174 Review #1004174 is a subjective opinion of poster.
Service
Audi Of America Auto Claim
Cons
  • Accountability
  • Customer service
  • Accountability and poor customer service
Reason of review
Problems with payment
Loss
$905
Preferred solution
Price reduction
Bringing car for service, I learn that there has been a recall of which, of course, I was never informed. Since fuel pump fault can lead to serious accident with bodily harm, I ask when the information was passed on to customers. "A letter has been sent". When I ask...
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1 comment
Anonymous
#1419438

Worst customer service Audi.

DO NOT BUY FROM AUDI

Review
#1112464 Review #1112464 is a subjective opinion of poster.
Product
2015 Audi A3 Car
Reason of review
Poor customer service