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Audi - $71k Q7 and brake problems at 5 months old with 2900 miles o

I called Audi Headquarters to complain about my failing brakes on my 5 month old 2018 Q7 which the dealer claimed was not covered under warranty i spoke to a Rose who claim to be a supervisor with no one higher up that i can speak to. She was rude and unwilling to help get this paid i under warranty i got nowhere. I which i could return this unreliable $71k
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Review
#1267993 Review #1267993 is a subjective opinion of poster.
Product
2018 Audi Q7 Car
Reason of review
Bad quality
2.9
Details
audi financial billed old bank account after automatic bill pay .got email conformation that it would be deducted on the due date from the new account but never happen and after calling customer service was told that they cannot do anything and not responsible for any...
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Review
#1228159 Review #1228159 is a subjective opinion of poster.
Service
Audi Auto Leasing
Reason of review
Problems with payment
2.8
Details
I am reaching them since there is no real customer service in Israel. The are using to take you through the long discussions without providing the option to talk with customer managers. We are the owners of Audi A3 (model: 8V1ABG, Vehicle identification number:...
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Review
#1204761 Review #1204761 is a subjective opinion of poster.
Product
Audi Car
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
My dear left tire kept showing low tire pressure. I took time off from work 8 times. Each time the tires were expected, I was given 2 excuses, (1) the weather and (2) it's nothing. I can understand the weather affecting ALL 4 tires, but not just 1 specific tire, every...
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Review
#1173984 Review #1173984 is a subjective opinion of poster.
Product
2013 Audi Q5 Car
Reason of review
Damaged or defective

Audi in Montreal, Quebec - POOR customer service

2.1
Details
Horrible customer service never had an experience like this especially for a premium car dealership they should take a thing or two from bmw customer service not buying an Audi agin due to the lack of service from them. audi saint laurent and there so call customer relations centre horrible service
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Review
#1164754 Review #1164754 is a subjective opinion of poster.
Reason of review
Poor customer service
1.8
Details
Do Not Buy or Lease an Audi
Do Not Buy or Lease an Audi
Do Not Buy or Lease an Audi
Do Not Buy or Lease an Audi
Do Not Buy or Lease an Audi

Update by user Nov 14, 2017

As an update the car was ordered from the factory with black interior but it arrived with grey interior instead. Audi quality control at it's best at the Audi plant in Mexico is sub par to American made cars. I don't care how tempted you are, do not buy or lease an...

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2 comments
Anonymous
#1529992

OMG! I had the exact same problem and just posted it!

From Santa Monica Audi A5 2018! Unreal and Audi has done nothing besides put me in danger!

Unreal! Good luck to you!

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Review
#1130981 Review #1130981 is a subjective opinion of poster.
Product
2018 Audi Q5 Car
Reason of review
Bad quality
Loss
$10000
Preferred solution
Full refund
Bringing car for service, I learn that there has been a recall of which, of course, I was never informed. Since fuel pump fault can lead to serious accident with bodily harm, I ask when the information was passed on to customers. "A letter has been sent". When I ask...
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1 comment
Anonymous
#1419438

Worst customer service Audi.

DO NOT BUY FROM AUDI

Review
#1112464 Review #1112464 is a subjective opinion of poster.
Product
2015 Audi A3 Car
Reason of review
Poor customer service
1.0
Details
I LEASED AUDI A3 ..2017 TWO WEEKS AGO RETURNED THE VEHICLE BECAUSE TO VEHICLE IS CUTTING OUT EVERY DAY. CLAUDIO THE SERVICE GUY SAYS DO YOU HAVE AN APPT , I TOLD HIM YES AND THAT I WAS THERE TWO WEEKS AGO AND SPOKE WITH HIM HE TELLS ME I DIDN'T SO I GUESS I DONT HAVE...
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1 comment
Anonymous
#1352610

What do you mean, cutting out? I have a new A3 that stalls when I put it in reverse and start to back up, usually when car is cold.

Is this what you have? My car has been at dealer for two weeks!

Review
#1063607 Review #1063607 is a subjective opinion of poster.
Service
Audi Auto Leasing
Pros
  • Salesman stephen
Cons
  • Service dept
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Horrifying Audi experience

1.0
Details
Faulty cars Dangerous braking system Not for a family nor anyone concerned about their safety. *** mechanics, I will never own another Audi car ever again. Customer service, they might as well not have one - they are useless.
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Review
#1058555 Review #1058555 is a subjective opinion of poster.
Product
2015 Audi S4 Car
Reason of review
Bad quality

Audi financial services

Under NO circumstances what so ever should you finance through Audi financial services...poor services ..multiple delays ..poor follow through....impossible to speak to the same person so no one knows who you are-so must repeat the problem multiple times because they don't know who you are .....hold times are prolonged ...plan to be on hold for a while.......Very Frustating encounter..and still not resolved 6 months later...a person has multiple options to go elsewhere banks credit unions etc...please do so to avoid similar circumstances from occurring..it's seemed expedient at the time but was not ...think an take your time
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Review
#1058128 Review #1058128 is a subjective opinion of poster.
Cons
  • Audi financial
  • Audi financial services ability to execute
Reason of review
Poor customer service
Tags
  • Poor Service