Rating: 1 Star Clear all filters (17 of 67 reviews match)
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1.4
Details
I leased an Audi 3 years ago purchased excess wear and tear, tire package and service plan. After I turned car in I received a bill for last payment, turn in fee and wear and tear. I called and had to remind them that I had excess wear and tear. I asked them to send...
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2 comments
Anonymous
#1743365

Service department at Audi of Greenwich is terrible especially service consultant Alicia De Marco . She is just not good at her job , she needs some training , she has no manners , no class and she should not be representing Audi in any way .

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Review
#1579264 Review #1579264 is a subjective opinion of poster.
Service
Audi Auto Leasing
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Horrible experience with Audi

1.0
Details
Bought audi A3 in 2016..since then its an nightmare for me..this car broke down at 6-7 times for different odd reasons..and then there road assistance service are pathetic..In the most recent experience this car stopped working at all on road and it took audi 4 days bt Roadassist to toe the car..its a horrible experience..this car stops working suddenly anywhere
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Review
#1564196 Review #1564196 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$60000
Preferred solution
Full refund

Audi in Eatontown, New Jersey - Entitled attitude of service rep

1.0
Details
Ist time at this dealership..came in for recall install. Told rep my surprise at discovering no remote start option on key fob. He replied.." Audi assumes that people who buy this car have a garage"..how arrogant!
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Review
#1458822 Review #1458822 is a subjective opinion of poster.
Service
Audi Customer Care

Terrible awful car Audi Q7

1.0
Details
Zero rating!!! All I can say is that It’s the biggest mistake in our life which we regret buying this garbage Audi Q7!! May God curse Audi company & Audi cars!!! Hate it with passion!!
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Review
#1363579 Review #1363579 is a subjective opinion of poster.
Product
Audi Car
Reason of review
Bad quality

Worst customer service at audi Pacific

1.0
Details
Audi Pacific is a scam theyre cheaters and scammers i bought a 50 grand car worthless car started giving problems in 3 months they dont want to fix it and they're mean and rude these guys should be shut down.
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Review
#1357525 Review #1357525 is a subjective opinion of poster.
1.0
Details
OMG! I had never bought a car anywhere but Santa Monica Audi! I was a completely satisfied customer and would have still been one had the dealership acknowledged that I bought a lemon...but only as far as a wildly dangerous navigation system is concerned which asked me...
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1 comment
Anonymous
#1529993

OMG! Just read another review which said that the car was made in Mexico and theirs was as screwy as mine!

Once I was driving down the street and it was telling me how there was something in front of me that represented danger! I videotaped this one, too!

Review
#1318078 Review #1318078 is a subjective opinion of poster.
Cons
  • Car almost killed me would not honor warranty
Reason of review
Damaged or defective
Loss
$60000
Preferred solution
Full refund
Tags
  • Car Buying
  • Audi Dealers
  • Audi Financial Services

2013 Audi hybird

1.4
Details
77000 mikes and repair bills are enormous having oil leaks , cooling leaks have to take engine apart to fix they claim, way to much money in repairs 4400.00 ,I’m going back to Lexus
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Review
#1287024 Review #1287024 is a subjective opinion of poster.
Product
2013 Audi Hybrid Car
Reason of review
Bad quality
1.0
Details
I LEASED AUDI A3 ..2017 TWO WEEKS AGO RETURNED THE VEHICLE BECAUSE TO VEHICLE IS CUTTING OUT EVERY DAY. CLAUDIO THE SERVICE GUY SAYS DO YOU HAVE AN APPT , I TOLD HIM YES AND THAT I WAS THERE TWO WEEKS AGO AND SPOKE WITH HIM HE TELLS ME I DIDN'T SO I GUESS I DONT HAVE...
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1 comment
Anonymous
#1352610

What do you mean, cutting out? I have a new A3 that stalls when I put it in reverse and start to back up, usually when car is cold.

Is this what you have? My car has been at dealer for two weeks!

Review
#1063607 Review #1063607 is a subjective opinion of poster.
Service
Audi Auto Leasing
Pros
  • Salesman stephen
Cons
  • Service dept
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Horrifying Audi experience

1.0
Details
Faulty cars Dangerous braking system Not for a family nor anyone concerned about their safety. *** mechanics, I will never own another Audi car ever again. Customer service, they might as well not have one - they are useless.
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Review
#1058555 Review #1058555 is a subjective opinion of poster.
Product
2015 Audi S4 Car
Reason of review
Bad quality

Contact Audi Customer Service

Mailing Address:
AUDI AG
D-85045
Ingolstadt, Germany 85045
Phone:
+49841890
All Audi Contacts

Audi Products and Services Reviews

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1.0
Details
I leased a 2014 Audi and am quite pleased with the car, but Audi Financial Services (which may be part of VW Leasing) has totally soured me on ever dealing with Audi again. At the outset of the 36 month lease I authorized Audi FS to take the monthly lease payments from...
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Review
#1045943 Review #1045943 is a subjective opinion of poster.
Service
Audi Auto Leasing
Pros
  • Quality and performance of the vehicle
Cons
  • Audi financial services ability to execute
Reason of review
Poor customer service
Tags
  • Poor Service
  • Audi Financial Services