Colombo, Western Province

Dear Sir,

I have been experiencing problems in starting the car (an Audi A6 model) which I have been using for the last 1.5 years without a problem. The car would not lock and or start sometimes and says the key not recognized.

I complained to the Agents who says, that the Key must be held against the dash board (a spot marked) for few seconds to start the car and same is also described in the Manual.

However I have been using the car for 1.5 years now and had no issue upto now and also the purpose of a remote key is lost if we have to hold the key against the Dash board for few seconds ? I don't think the explanation of the Agent is correct.

Would appreciate some comments from Audi Technical. I could be contacted on +94712773543 or email



Product or Service Mentioned: Audi Car.

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