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I am posting an experience I had with my Audi A4 on this website. My complaint is not about a particular dealer or their service but rather to get potential buyers to read about my experience. If you check reviews on Consumer Affairs, you will find people who...
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1 comment
h.kitchener
#1723566

I had an Audi some 20 or so years ago, purchased as a replacement for a VW I had. With both, the dealer strongly advised I follow the manual's maintenance protocols which meant taking them in at periodic mileage points---which I had to pay for, of course.

Both cars were nothing special and the parts for each were rather more expensive than for an American car. I dumped the Audi and went back to GM and Ford.

Review
#1605198 Review #1605198 is a subjective opinion of poster.
Pros
  • Style and comfort when new
Cons
  • Poor quality and did not stand behind car
Reason of review
Damaged or defective
Loss
$7500
Preferred solution
Full refund
Tags
  • Total Engine Failure

Audi financial services

Under NO circumstances what so ever should you finance through Audi financial services...poor services ..multiple delays ..poor follow through....impossible to speak to the same person so no one knows who you are-so must repeat the problem multiple times because they don't know who you are .....hold times are prolonged ...plan to be on hold for a while.......Very Frustating encounter..and still not resolved 6 months later...a person has multiple options to go elsewhere banks credit unions etc...please do so to avoid similar circumstances from occurring..it's seemed expedient at the time but was not ...think an take your time
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Review
#1058128 Review #1058128 is a subjective opinion of poster.
Cons
  • Audi financial
  • Audi financial services ability to execute
Reason of review
Poor customer service
Tags
  • Poor Service

Contact Audi Customer Service

Mailing Address:
AUDI AG
D-85045
Ingolstadt, Germany 85045
Phone:
+49841890
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