filters
State:
Show
City:
Show
Product:
Show
Show

Audi - $71k Q7 and brake problems at 5 months old with 2900 miles o

I called Audi Headquarters to complain about my failing brakes on my 5 month old 2018 Q7 which the dealer claimed was not covered under warranty i spoke to a Rose who claim to be a supervisor with no one higher up that i can speak to. She was rude and unwilling to help get this paid i under warranty i got nowhere. I which i could return this unreliable $71k
Company wrote 0 public responses to the review from May 30.
#1267993
Reply to reviews
audi financial billed old bank account after automatic bill pay .got email conformation that it would be deducted on the due date from the new account but never happen and after calling customer service was told that they cannot do anything and not responsible for any...
Read more
Company wrote 0 public responses to the review from Apr 06.
2.9
#1228159
Reply to reviews
I am reaching them since there is no real customer service in Israel. The are using to take you through the long discussions without providing the option to talk with customer managers. We are the owners of Audi A3 (model: 8V1ABG, Vehicle identification number:...
Read more
Company wrote 0 private or public responses to the review from Mar 07.
2.8
Product
#1204761
Reply to reviews
My dear left tire kept showing low tire pressure. I took time off from work 8 times. Each time the tires were expected, I was given 2 excuses, (1) the weather and (2) it's nothing. I can understand the weather affecting ALL 4 tires, but not just 1 specific tire, every...
Read more
Company wrote 0 public responses to the review from Jan 22.
#1173984
Reply to reviews
Show

Audi - POOR customer service

Horrible customer service never had an experience like this especially for a premium car dealership they should take a thing or two from bmw customer service not buying an Audi agin due to the lack of service from them. audi saint laurent and there so call customer relations centre horrible service
Company wrote 0 public responses to the review from Jan 08.
2.1
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Warranty
Website
#1164754
Reply to reviews
Do Not Buy or Lease an Audi
Do Not Buy or Lease an Audi
Do Not Buy or Lease an Audi
Do Not Buy or Lease an Audi
Do Not Buy or Lease an Audi
Do not even think about buying an Audi. Their cars are made in Mexico and I've had all kinds of problems with my 2018 Q5. Your paying for a German car that is now basically a Mexican car. I'll start by saying my interior inlay has wood on one side and metal on the...
Read more
Company wrote 0 private or public responses to the review from Nov 14, 2017.
Anonymous
Anonymous

OMG! I had the exact same problem and just posted it! From Santa Monica Audi A5 2018! Unreal and Audi has done nothing besides put me in danger! Unreal! Good luck to you!

Anonymous
Scott

Audi, generally, is well designed and has a high end product. However, it totally failed to stand behind a defective engine in a Q5. As a result, the value of the car was ef...

1.8
#1130981
Reply to reviews
Bringing car for service, I learn that there has been a recall of which, of course, I was never informed. Since fuel pump fault can lead to serious accident with bodily harm, I ask when the information was passed on to customers. "A letter has been sent". When I ask...
Read more
Company wrote 0 public responses to the review from Oct 09, 2017.
Anonymous
Patricia Napolitano

Worst customer service Audi.DO NOT BUY FROM AUDI

#1112464
Reply to reviews
I LEASED AUDI A3 ..2017 TWO WEEKS AGO RETURNED THE VEHICLE BECAUSE TO VEHICLE IS CUTTING OUT EVERY DAY. CLAUDIO THE SERVICE GUY SAYS DO YOU HAVE AN APPT , I TOLD HIM YES AND THAT I WAS THERE TWO WEEKS AGO AND SPOKE WITH HIM HE TELLS ME I DIDN'T SO I GUESS I DONT HAVE...
Read more
Company wrote 0 public responses to the review from Jun 20, 2017.
Anonymous
badness

What do you mean, cutting out? I have a new A3 that stalls when I put it in reverse and start to back up, usually when car is cold. Is this what you have? My car has been at d...

1.0
I liked
  • Salesman stephen
I didn't like
  • Service dept
#1063607
Reply to reviews
Show

Horrifying Audi experience

Faulty cars Dangerous braking system Not for a family nor anyone concerned about their safety. Crappy mechanics, I will never own another Audi car ever again. Customer service, they might as well not have one - they are useless.
Company wrote 0 public responses to the review from Jun 09, 2017.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1058555
Reply to reviews
Under NO circumstances what so ever should you finance through Audi financial services...poor services ..multiple delays ..poor follow through....impossible to speak to the same person so no one knows who you are-so must repeat the problem multiple times because they...
Read more
Company wrote 0 public responses to the review from Jun 08, 2017.
I didn't like
  • Audi financial services ability to execute
  • Audi financial
#1058128
Reply to reviews