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I purchased and Audi from Audi in Eatontown new jersey. Part of the deal was taking off the summer tires that were on it (I purchased a car off the showroom) and replacing them with all season tires. They said this could be done but I couldn't have the car until the...
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#1416723 Review #1416723 is a subjective opinion of poster.
THE WORST EVER.. horrible . i swear there's 1 person at all times answering calls becuase the wait is FOREVER ALWAYS... you suck *** Audi.. i hate you. i love my car though .. Take it deep you *** heads {{redacted}}
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1 comment
EightCrestedPenguin
#1641742

Have the Same problem they did 45 minutes to answer I asked for a translator so I can better understand my protection and they hung up on me because I told the translator that he was a rock hit my windshield and she say you was Hailstorm so she kept arguing with me and they both can hangup

Review
#1392183 Review #1392183 is a subjective opinion of poster.
Cons
  • Waiting on hold forever every single time
Reason of review
Poor customer service
Loss
$5000

Terrible awful car Audi Q7

1.0
Details
Zero rating!!! All I can say is that It’s the biggest mistake in our life which we regret buying this garbage Audi Q7!! May God curse Audi company & Audi cars!!! Hate it with passion!!
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Review
#1363579 Review #1363579 is a subjective opinion of poster.
Product
Reason of review
Bad quality

Worst customer service at audi Pacific

1.0
Details
Audi Pacific is a scam theyre cheaters and scammers i bought a 50 grand car worthless car started giving problems in 3 months they dont want to fix it and they're mean and rude these guys should be shut down.
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Review
#1357525 Review #1357525 is a subjective opinion of poster.
Resolved
3.3
Details

Update by user Mar 09

Bought my car... and end up answering the phone quicker... and i needed a special paper for the California DMV and they took my fax, signed, dated, motorized, overnight mailed it to me..

Original review posted by user Sep 07, 2018

the worst.. ALWAYS ALWAYS ALWAYS a Wait.. NEVER a response .... worst expiereince...
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1 comment
Anonymous
#1590411

Thanks. I have the same experience with Audi leasing and finance.

Review
#1349380 Review #1349380 is a subjective opinion of poster.
Product
Cons
  • Audi financial
  • Accountability
  • Customer service
Reason of review
Poor customer service
Loss
$999999
1.0
Details
OMG! I had never bought a car anywhere but Santa Monica Audi! I was a completely satisfied customer and would have still been one had the dealership acknowledged that I bought a lemon...but only as far as a wildly dangerous navigation system is concerned which asked me...
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1 comment
Anonymous
#1529993

OMG! Just read another review which said that the car was made in Mexico and theirs was as screwy as mine!

Once I was driving down the street and it was telling me how there was something in front of me that represented danger! I videotaped this one, too!

Review
#1318078 Review #1318078 is a subjective opinion of poster.
Cons
  • Car almost killed me would not honor warranty
Reason of review
Damaged or defective
Loss
$60000
Preferred solution
Full refund
Tags
  • Car Buying
  • Audi Dealers
  • Audi Financial Services

Harassed by Audi After they screwed up

After we paid off the A3 in January 2018, Audi sent a check for excise tax to township. Now they are harassing us for the money instead of the township. We explained it to them twice. But keep getting harassing notices. What incompetence.
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Review
#1288589 Review #1288589 is a subjective opinion of poster.
Reason of review
Problems with payment

2013 Audi hybird

1.4
Details
77000 mikes and repair bills are enormous having oil leaks , cooling leaks have to take engine apart to fix they claim, way to much money in repairs 4400.00 ,I’m going back to Lexus
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Review
#1287024 Review #1287024 is a subjective opinion of poster.
Reason of review
Bad quality
1.7
Details
I find these Audi very expensive overpriced and they have lots of electrical and mechanical problems. Some of their top models body made out of beer cans. With a little accident they get totaled . Parts are overpriced and made cheap . It is the cheapest made German car...
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2 comments
Anonymous
#1556343

The Accident record is not complete but I'm surprised at the comment on the substandard steel. Honda claims their cars are meant to fold up and nearly disappear in accidents since they protect the driver.

I wonder how they figure that. Anyway, all VW cars are made by a criminal organization.

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Review
#1277953 Review #1277953 is a subjective opinion of poster.
Product
Reason of review
Bad quality

Audi - $71k Q7 and brake problems at 5 months old with 2900 miles o

I called Audi Headquarters to complain about my failing brakes on my 5 month old 2018 Q7 which the dealer claimed was not covered under warranty i spoke to a Rose who claim to be a supervisor with no one higher up that i can speak to. She was rude and unwilling to help get this paid i under warranty i got nowhere. I which i could return this unreliable $71k
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Review
#1267993 Review #1267993 is a subjective opinion of poster.
Reason of review
Bad quality