State: California Product: Audi Car Clear all filters (2 of 36 reviews match)
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Westlake Financial Services in Los Angeles, California - Bad Business

1.0
Details
If I could rate this company a zero I would. This company is unprofessional and unscrupulous. My car was totalled and insurance paid the car off however, even after the loan was paid they charged an extra 842.00 for "storage fees." My insurance company paid them. This company needs to be closed. How dare them. Do NOT consider fi acing with them unless you have money to waste.
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#1153401 Review #1153401 is a subjective opinion of poster.
Product
Audi Car

Audi in Los Angeles, California - Flooding of rear floor of auto

My A6 Audi has a problem that I have never had with any brand of car that I have owned in the last 50 years. It mysteriously leaks under the carpet and seats causing odors and mold and making it undriveable. This has been ignored by Audi "Customer Care" for 1 1/2 years. They cannot obtain any records, dealerships close and purge records with NO accountability to customers. Even on management level, there is just such incredible incompetence and ignorance. They have admitted to not knowing what mold is and that it causes illness. They would have this car passed on to another buyer!! Audi of AMERICA!!!
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#492528 Review #492528 is a subjective opinion of poster.
Product
Audi Car
Loss
$9000
Tags
  • poor-serivace

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