Product: Audi Car Clear all filters (36 of 36 reviews match)
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Imperial Car Supermarkets - I wouldn’t trust them

1.3
Details
Honestly the most awful company I have ever dealt with. They left my car on the road lights on so when I arrived to pick it up the battery was dead took 15 weeks to repair my car I’m now taking them to court to recover my costs STAY AWAY.
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Review
#1207109 Review #1207109 is a subjective opinion of poster.
Product
Audi Car
Reason of review
Poor customer service
2.8
Details
We are the owners of Audi A3 (model: 8V1ABG, Vehicle identification number: WAUZZZ8V2DA022841). On March 5th the gearbox had stopped allowing reverse gear sliding mesh. I called the service and has been asked to take the car immediately to their garage. The vehicle is...
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Review
#1204761 Review #1204761 is a subjective opinion of poster.
Product
Audi Car
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
1.3
Details
Unfortunately, I bought an Audi A1 from their garage in Fleet. They truly only care about selling cars with all possible extra features and warranty but their post-sales service is the worst I've ever seen in my life. Car was purchased with extra RAC insurance (1081...
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Review
#1195930 Review #1195930 is a subjective opinion of poster.
Product
Audi Car
Reason of review
Bad quality
Loss
$2000
Preferred solution
Full refund

Westlake Financial Services in Los Angeles, California - Bad Business

1.0
Details
If I could rate this company a zero I would. This company is unprofessional and unscrupulous. My car was totalled and insurance paid the car off however, even after the loan was paid they charged an extra 842.00 for "storage fees." My insurance company paid them. This company needs to be closed. How dare them. Do NOT consider fi acing with them unless you have money to waste.
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Review
#1153401 Review #1153401 is a subjective opinion of poster.
Product
Audi Car

Audi - Car Review

1.0
Details
The absolute worst ever! Don't ever buy an audi. Have the Q5 a little over a year and so far: Bluetooth didn't work, sunroof got stuck open, horrible smell from air vents, brakes had to be replaced already and "new" ones squeak like crazy (after 3 "repairs to the "new" brakes audi literally says they are supposed to squeak and they simply will continue to do so). Yesterday the handle fell off the back door on the outside so the door won't open. After contacting both dealer and audi corporate to try to get out of the lease we were told that "Nowhere in our contract does it state that things are supposed to work properly on the car." Add to that their horrible attitude (especially you, Pamela) and their inability to work with us in any way other them to take my car yet again to "fix" another problem and you get one seriously messed up car company. Go get a BMW or Lexus. In fact, go get a used 1989 Toyota which would be more reliable and a ton less $$. Here's to a company that won't stand behind their products because they know they are selling ***. Thanks Audi!
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Review
#1028177 Review #1028177 is a subjective opinion of poster.
Product
Audi Car
Reason of review
Bad quality

Audi Of America - Audi Car Review

2.3
Details
Released a recall on A6 Audis promising to reimburse any out of pocket expenses for repairs prior to recall in 2016. I had to provide receipts three times and proof of payment of over $600 and after six months I received a check for 30 minutes of labor charges totaling $86! I called and wrote and was told they wouldn't do more! So here it is Don't buy Audi vehicles they will cheat you after months of dealing with check engine light for the same code! They stiffed me!
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Review
#1001768 Review #1001768 is a subjective opinion of poster.
Product
Audi Car
Pros
  • No i love my audi
  • Too fast to drive slow
Cons
  • Unprofessional customer service
  • That there is no communication from this company verbally
  • Everytime the mli malfunction indicator light
Reason of review
Problems with payment

Update by user Jan 28, 2017

Also do not bother asking them to call you back with an after sales query as they say they will and don't! But I am sure they will pick up and pass you through if you say you want to buy a car, just a little hint for one of us already unfortunate ones who have already...

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2 comments
Anonymous
#1279823

Glad I have read this. I wanted to buy a Range Rover sport around £75.000 . Was going to Saxons.....not now .Thank you for your feed back .Sue

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Review
#998241 Review #998241 is a subjective opinion of poster.
Product
Audi Car
Reason of review
Bad quality
Bought a top of the line Q5 from these guys and within a week the coolant light came on and on inspection the coolant level have dropped below the minimum. Saxton weren't interested and i spent a further £ 2500 rectifying the problem. My advice is never buy a car from...
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Review
#943344 Review #943344 is a subjective opinion of poster.
Product
Audi Car
Reason of review
Damaged or defective

Maximum Auto Search

1.6
Details
Stay away from this lower tier dealership. They are unethical as they sell cars with major problems and then do not adequately fix or repair the problem once you discover them. Do yourself a big favor and stick to the bigger well known automobile dealers. If you care to see what you're in for just sit in their "show room" and view the caliber of salesman and managers in action. I blew it and bought a good looking junker from them. Big regret. The car they sold me had a bad vibration that I noticed once I was on the highway going home, the check engine light came on and a notice alert that there was a rear light out all came on the dash alert and I wasn't even 30 miles from leaving the lot. I notified my sales person (Yaz) right away. The following Friday I took a vacation day so they could repair the issues. The rear light was a simple fix for them, they wiped a coil and said let us know if the check engine light reappears and they checked the front tires and adjusted with weights. Never checking the back tires. Again on the way home the check engine light reappeared and the vibration was still present. Notified Yaz right away. He came down to my house to pick up the car saying they would fix all the issues. 5 business days later he returns the car and the remedy for the vibration turned out to be a bent rim. They chose to take a rim off the car I traded in (same model) with the promise to put the run flat tire on as these cars must have same tires to drive properly. Now the car I traded in although it had similar rims, I had normal inflatable tires on it. Well upon checking the tires I noticed 3 were run flat with 1 being inflatable. Really! I notified Yaz and was told that a manager was not willing to help out with the issue as it could have been post sales. Really! After I had immediately notified Yaz on the day of the sale as I was driving home of the vibration the managers comment is a perfect example of whom you're dealing with there. I was also told by another salesman when I was waiting for my car that they do not do a thorough inspection on their cars as they only hoist them up to check for leaks. Nothing else that would catch pricey fixes. So, that's the way they run their business. Do not waste your time as you could be in my situation... the owner of a car with issues. Update. Well first time driving the car since return and the rear light warning reappears and the vibration in driving over 65 mph is still there. It appears that not only is the management team dishonest but so was the salesman. What a disappointment. That this group of individuals is allowed to be in the business of selling cars. Just drove it to lunch and the check engine light came back on. It appears nothing was done on any of the issues. Not one item fixed. Seems Yaz is not honest with his customers . Stay away from the auto dealer. It's almost criminal what they are doing.
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1 comment
Anonymous
#1214515

I am now working wit the BBB for mediation as Max Auto Search is not willingly to communicate by mail, text or phone call. They are choosing to ignore the fact that they sold a car with major issues... a replacement engine is in it and it had been in a previous front end accident as well as the three original issues.

Review
#903980 Review #903980 is a subjective opinion of poster.
Product
Audi Car
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Let the company propose a solution
Tags
  • Bad dealer service
1.7
Details
I purchased a car and two days later engine light came on. Turns out the fuel lines were faulty and fuel pump needed to be replaced. Owners took no responsibility and the cost to fix was $1400 filled by a second repair of timing belt $900. The authorized German...
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1 comment
Anonymous
#1229240

Jane and Dan - We are not responsible for the damage that was done to the vehicle after you took delivery of it. We would be happy to quote you a cost to fix the damage that was done to the vehicle or I would recommend calling your insurance company and filing a claim.

We would appreciate it if you took this review down since you damaged the vehicle after you took delivery of it. Heath England

Review
#887425 Review #887425 is a subjective opinion of poster.
Product
Audi Car
Reason of review
Damaged or defective