Seller: Carvana Product: Audi Car Clear all filters (0 of 36 reviews match)

Carvana - They took my car for a 500 mile joyride while lying to me about repairs

I purchased a 2018 AUdi A7 from Carvana with 3,906 miles as advertised on their website. My delivery was supposed to be on oct 1, 2019. I got a call on Sep 30 and was told that they had to reschedule my delivery to Oct 11 since the car had a "starting" problem. Upon repeated followups, I was then told that there was an issue with the tires and they needed to be replaced. Up until Oct 11, I wasn't given any more information on the progress and state of repairs of my car. When I got the car on Oct 11, I was surprised to see that it has 5,470 miles on the all this time, carvana staff were having a free ride on my car for more than a week while their customer service staff kept on lying to me that they were conducting "tire" repairs/replacement on the car. Disgusting ethics
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#1677968 Review #1677968 is a subjective opinion of poster.
Audi Car
Reason of review
Poor customer service
Preferred solution
REfund me $570 @ $1 for each mile that my car was illegally driven

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