Product: Audi Auto Leasing Clear all filters (5 of 5 reviews match)
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1.4
Details
I leased an Audi 3 years ago purchased excess wear and tear, tire package and service plan. After I turned car in I received a bill for last payment, turn in fee and wear and tear. I called and had to remind them that I had excess wear and tear. I asked them to send...
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2 comments
Anonymous
#1743365

Service department at Audi of Greenwich is terrible especially service consultant Alicia De Marco . She is just not good at her job , she needs some training , she has no manners , no class and she should not be representing Audi in any way .

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Review
#1579264 Review #1579264 is a subjective opinion of poster.
Service
Audi Auto Leasing
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.9
Details
audi financial billed old bank account after automatic bill pay .got email conformation that it would be deducted on the due date from the new account but never happen and after calling customer service was told that they cannot do anything and not responsible for any...
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Review
#1228159 Review #1228159 is a subjective opinion of poster.
Service
Audi Auto Leasing
Reason of review
Problems with payment
1.0
Details
I LEASED AUDI A3 ..2017 TWO WEEKS AGO RETURNED THE VEHICLE BECAUSE TO VEHICLE IS CUTTING OUT EVERY DAY. CLAUDIO THE SERVICE GUY SAYS DO YOU HAVE AN APPT , I TOLD HIM YES AND THAT I WAS THERE TWO WEEKS AGO AND SPOKE WITH HIM HE TELLS ME I DIDN'T SO I GUESS I DONT HAVE...
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1 comment
Anonymous
#1352610

What do you mean, cutting out? I have a new A3 that stalls when I put it in reverse and start to back up, usually when car is cold.

Is this what you have? My car has been at dealer for two weeks!

Review
#1063607 Review #1063607 is a subjective opinion of poster.
Service
Audi Auto Leasing
Pros
  • Salesman stephen
Cons
  • Service dept
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.2
Details
I was very excited about the leasing quote I was given for the new 2018 Q5 at the Coral Springs Audi Dealership. Paperwork was drawn up and we shook hands. When I went to pick up my car the next morning, I was informed that the quote was no longer valid because the...
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Review
#1048069 Review #1048069 is a subjective opinion of poster.
Service
Audi Auto Leasing
Cons
  • Customer service at coral springs audi
  • In florida
Reason of review
Poor customer service
Loss
$44000
Preferred solution
Deliver product or service ordered
1.0
Details
I leased a 2014 Audi and am quite pleased with the car, but Audi Financial Services (which may be part of VW Leasing) has totally soured me on ever dealing with Audi again. At the outset of the 36 month lease I authorized Audi FS to take the monthly lease payments from...
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Review
#1045943 Review #1045943 is a subjective opinion of poster.
Service
Audi Auto Leasing
Pros
  • Quality and performance of the vehicle
Cons
  • Audi financial services ability to execute
Reason of review
Poor customer service
Tags
  • Poor Service
  • Audi Financial Services

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