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Audi in Cincinnati, Ohio - Car damaged on service lot

I am completely dissatisfied with my experience at Beechmont Audi in Beechmont, Ohio. I called on 7/12/12 to request that service check out my '03 Audi. I was trying to decide if I should keep it a little longer or trade it in now. I gave the service guy my name, PHONE #, etc., and was instructed to drop off my car that PM so he could look at it first thing in the morning. I did and I left the keys and wrote my PHONE # on the drop box envelope. I didn't hear from him, so I called him mid afternoon, 3PM, to find he had called a number I hadn't given him. It was too late to have any work done and I was charge $50+ for them to look at my car. I was annoyed at this but much more upset after I picked up the car. When I stopped and got out of the car, I saw a large dent in the right rear quarter panel. I went back and was told someone would call me on Monday. The person who called said I should file an insurance claim, that this was no different than if a car hit me at the grocery store. He didn't say "I'm sorry this happened", he didn't offer to help get the repairs done, he just gave me a "it's not our problem" attitude. I'm buying the VOLVO C70 and am never going back to Beechmont Audi again. This guy needs customer service skills and they need to take responsibility for what happens on their lot.
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#429680 Review #429680 is a subjective opinion of poster.
Loss
$500
I bought a certified pre-owned 2002 Audi A4 Quatrro in 2007. The thing has been giving me problems since day one. I have replaced countless lines, plugs, altenators, engine parts, etc. and I also keep up the maintenance. I drive a lot less since my move to the east...
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3 comments
Anonymous
#718171

The Audi A4 Quatro is a money pit. They used a Bio degradable material in their wiring and it corodes and shorts out especially the engine harness.

That costs $3,500 to repair.

They also use a cheap timing belt that needs to be replaced before 50K miles. Avoid this car or be prepared to pay.

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#290514 Review #290514 is a subjective opinion of poster.
Product
Audi Car
In 2004 I purchased a leather couch from Stickley Audi that was manufactured by Bradington Young. Now it has started to deteriorate so that *** is emerging through the leather and one can see the under area material. After repeated calls/emails to Stickley and only...
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#177785 Review #177785 is a subjective opinion of poster.

Volkswagon/audi,usa

My son has a VW and I had leased an Audi - they are both under the VW umbrella. the most frustrating thing about this company is that when you have a problem or complaint - you are directed to the VW "consumer advocates". these are young kids who answer the phone, listen to you complain about how poorly the cars are made and what a nightmare they are to repair. They let you rant and rave, then, always come back with "sorry, but there is nothing we can do" no matter what the complaint. It seems that the company is never responsibel for any problems the cars have. I was almost killed when my Audi - which was only 18 months old adn I always took to the dealer for servicing - died when I was exiting th NJ - Garden Atate Parkway - Audi did NOTHING!!!!!!!!!!!!!!!
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#161208 Review #161208 is a subjective opinion of poster.

Audi TT 2003

Unfortunately what you hear about Audi's and problems (especially electrical) is true. My 03 Audi TT is full of more problems than it's worth! First, the turn signals stopped working and I had to get that fixed. Then, the windows decided to act up, requiring the replacement of a $500 (plus labor) motor in each (which I haven't bitten the bullet and replaced yet). And yes, it's the motor, not the regulator, I already checked that. Now, my headlight bit the dust. And yes, I realize now my car is technically 7 years old, but I'm pissed anyway. I'm hoping by now the new TT's are not having these problems, but if you plan on buying a used TT, consider this your warning. They are adorable (can you tell I'm a girl?) and super fun to drive, but they can be a pain in the *** when it comes to maintenance (and I take excellent care of my baby!). I guess I should have listened to my dad and stuck with Toyota. . .
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4 comments
Anonymous
#721468

That car is a POS :x

Anonymous
#208991

I'm having problems with my TT also, all related to electrical. I have had the window motor replaced THREE times.

Please drop me an email at leashad@hotmail.com to discuss.

I am just about ready to contact my Congressman. This is a safety issue.

Anonymous
#60047

Has anyone been experiencing these problems with 2005 and up TT models?? :?

Anonymous
#51949

Totally agree with the electrical comment. My TT is doing the same.

Everyone I've talked to has the same issues and they are EXPENSIVE to fix. What a scam Audi is doing to keep their mechanics in the money.

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#145299 Review #145299 is a subjective opinion of poster.

Audi TT 2003, Part II

This is a follow up to my my previous post in which I mentioned my passenger side headlight quit working. I hoped that it had just burnt out. But no, it was an electrical problem! Instead of just replacing a $140 bulb, it instead required the replacement of a bad headlight range control unit, which ended up costing a total of $642 (although the labor cost more than the parts!). This pretty much just sealed the deal of me getting rid of my TT. . .please please please DO NOT buy an 03 TT!! (I plan on trading mine in for a non-Audi and letting the dealership try and get rid of it at auction for some other sucker to deal with)
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1 comment
twopoints
#67456

You are an ***. You are pinning the blame on Audi because of your own *** mistakes. Don't buy what you can't afford to maintain.

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#145490 Review #145490 is a subjective opinion of poster.
I took my 2005 AUDI A4 lease to be serviced. The shuttle chauffer made the following statement to my husband who does not speak English; this after asking where he is from : YOU drive an AUDI??? This is the second AUDI I have owned. I will NEVER purchase another AUDI...
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6 comments
Anonymous
#582026

First off I agree with Stu, Audi are good When they are not in the repair shop. The problem is they spend a lot of time getting fixed, Audi's are not the best car for that simple fact.

Good cars don't break on a regular basis, That is the definition of unreliable. As for the "Racist" part of this post, I agree with Garcia. Minorities need to have a little thicker skin than most and also understand that just because they are not White or perceived to be "Rich".

This is not a good reason to go off about how they are treated- everyone including whites are treated this way!!! Go talk to the Manager instead of complaining to a forum that is going to get you absolutely nowhere.

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#107604 Review #107604 is a subjective opinion of poster.