Audi Reviews and Complaints
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ISSUE RESOLVED
66
TOTAL REVIEWS
$1.3M
CLAIMED LOSSES
$63.9K
AVG LOSS
10.5K
PAGE VIEWS
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Cons
- Customer service
- Accountability
- Audi financial services ability to execute
Pros
- Vehicle
- Style and comfort when new
- Salesman stephen
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The lie and they lie and they continue to lie. I have been trying to buy a car from them for months (2). Every time I ring I am told a different story. Before you sign a lease with them understand that they get you then. If you want to trade a car in on another brand...
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Audi in Los Angeles, California - Flooding of rear floor of auto
My A6 Audi has a problem that I have never had with any brand of car that I have owned in the last 50 years. It mysteriously leaks under the carpet and seats causing odors and mold and making it undriveable. This has been ignored by Audi "Customer Care" for 1 1/2 years. They cannot obtain any records, dealerships close and purge records with NO accountability to customers. Even on management level, there is just such incredible incompetence and ignorance. They have admitted to not knowing what mold is and that it causes illness. They would have this car passed on to another buyer!! Audi of AMERICA!!!
I bought an AUDI RS5 convertible on April 1st 2013, VIN # WUAC6AFH6DN900220 The RS5 has a very bed problem with the breaks. When I push the breaks the car is shacking, especially when I try to use the break at the speed of 75/80 mph. On November 2013 I brought the RS...
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2 comments
I have same issue with Audi A5 coupe automatic 2012
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The worst customer service and customer relation, very poor after sale service and unprofessional staff #audi
The staff lacks professionalism, once you make the payment they basically don't care about you any more. after sale service is poor and you have to chase them in order for you to get what you want done. I regret selecting Audi. I don't recommend Audi cars due to its uncopetent service center here in UAE ---- The staff lacks professionalism, once you make the payment they basically don't care about you any more. after sale service is poor and you have to chase them in order for you to get what you want done. I regret selecting Audi. I don't recommend Audi cars due to its uncopetent service center here in UAE
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Dear Sir, I have been experiencing problems in starting the car (an Audi A6 model) which I have been using for the last 1.5 years without a problem. The car would not lock and or start sometimes and says the key not recognized. I complained to the Agents who says, that...
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Part 1 – Initial issue I took my vehicle into the North Orlando Audi (Sanford, FL) stating I had issues with a cylinder misfiring at 50% or greater throttle (Service Advisor: Simon). They said it was a software issue and gave me a software update, which did not fix...
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Audi in Cincinnati, Ohio - Car damaged on service lot
I am completely dissatisfied with my experience at Beechmont Audi in Beechmont, Ohio. I called on 7/12/12 to request that service check out my '03 Audi. I was trying to decide if I should keep it a little longer or trade it in now. I gave the service guy my name, PHONE #, etc., and was instructed to drop off my car that PM so he could look at it first thing in the morning. I did and I left the keys and wrote my PHONE # on the drop box envelope. I didn't hear from him, so I called him mid afternoon, 3PM, to find he had called a number I hadn't given him. It was too late to have any work done and I was charge $50+ for them to look at my car. I was annoyed at this but much more upset after I picked up the car. When I stopped and got out of the car, I saw a large dent in the right rear quarter panel. I went back and was told someone would call me on Monday. The person who called said I should file an insurance claim, that this was no different than if a car hit me at the grocery store. He didn't say "I'm sorry this happened", he didn't offer to help get the repairs done, he just gave me a "it's not our problem" attitude. I'm buying the VOLVO C70 and am never going back to Beechmont Audi again. This guy needs customer service skills and they need to take responsibility for what happens on their lot.
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Loss
$500
I leased a demo Audi a4 in 2008 that had 6,000km when I picked it up. When negotiating with the salesperson at Owasco Audi Denise, I said that I need a minimum of 75,000km on the lease and she mentioned that you are good with 75+6 =81,000km. I signed 2 documents when...
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Update by user Mar 15, 2013
TODAY TWO REPRESENTATIVES FROM AUDI CAME TO GIVE US ASSURANCE THAT ALL WILL BE FINE AND OFFERED US TWO YEARS EXTRA WARRANTY
HOW WILL THAT HELP ??
IS ANYBODY FROM AUDI EVEN READING OUR COMMENTS POSTED HERE ??? :cry :?
Original review posted by user Mar 13, 2013
Dear Audi Group, I have a complaint for the...
3 comments
Well, I have just been screwed to, 2wks ago took my car in for the top not coming up and radio stop working, $1250.49. Asked for parts back, said they lost the old switch from the top and said they sent back the old amplifier back.
HUMMM. Now 2wks later put my top down twice again it will not come up. Took car in this morning again, by the way the first time they had my car for 2 wks. Anyway today I got a call and it will cost me another $900+ they found something else wrong with the top.
Bull I said for get it, I do not want you guys to touch my car again. I think they just crew with you. Dealership in Birmingham MI Fred Lavery. People stay way go some were else for good service.
They suck!!!!!!!!!!!!!!!!!!!!!!!! German cars SUCK!!!!!!!!!!!!!!!!!!!!!!
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I bought a certified pre-owned 2002 Audi A4 Quatrro in 2007. The thing has been giving me problems since day one. I have replaced countless lines, plugs, altenators, engine parts, etc. and I also keep up the maintenance. I drive a lot less since my move to the east...
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3 comments
The Audi A4 Quatro is a money pit. They used a Bio degradable material in their wiring and it corodes and shorts out especially the engine harness.
That costs $3,500 to repair.
They also use a cheap timing belt that needs to be replaced before 50K miles. Avoid this car or be prepared to pay.
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Why lease if you wanted to buy the car You could have just got a auto loan from a bank or credit union and then pay it off when you have the funds