Audi Reviews and Complaints
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1
ISSUE RESOLVED
68
TOTAL REVIEWS
$1.3M
CLAIMED LOSSES
$61.1K
AVG LOSS
10.7K
PAGE VIEWS
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Cons
- Customer service
- Accountability
- Audi financial services ability to execute
Pros
- Vehicle
- Style and comfort when new
- Salesman stephen
Latest review first
- Latest review first
- Most helpful reviews first
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Own an Audi A4 S Line 2.0 TDI, the higher range of the model. On 85000 miles, 6 years old, full service history, the engine broke down only to find that there was a manufacturing fault on the injection line. After much conversations and debate, Audi replaced the...
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Review
Product
Audi Car
Cons
- Customer service
- Accountability
- Manufacturing fault
Reason of review
Poor customer service, bad quality, damaged
Loss
$2500
Preferred solution
Let the company propose a solution
Tags
Audi - Car Review from Centennial, Colorado
I purchased a CPO Audi A4 recently from a Denver Audi. The car is sound but do not expect to get any luxury amenities without the navigation system. For example: Blue Tooth included but it is not hands free since your contact list is not really loaded. This eliminates voice commands from being utilized. Backup cameras only exists with the navigation equipment and this makes sense how. Found cracks in windshield and they informed me they are filled. As if living in Colorado with sub zero temps will not cause they cracks to expand and shoot across the windshield. I can safely say Audi has lost a customer going forward.
Review
Product
Audi Car
The lie and they lie and they continue to lie. I have been trying to buy a car from them for months (2). Every time I ring I am told a different story. Before you sign a lease with them understand that they get you then. If you want to trade a car in on another brand...
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Review
Product
Audi Car
Audi review in Los Angeles, California: Flooding of rear floor of auto
My A6 Audi has a problem that I have never had with any brand of car that I have owned in the last 50 years. It mysteriously leaks under the carpet and seats causing odors and mold and making it undriveable. This has been ignored by Audi "Customer Care" for 1 1/2 years. They cannot obtain any records, dealerships close and purge records with NO accountability to customers. Even on management level, there is just such incredible incompetence and ignorance. They have admitted to not knowing what mold is and that it causes illness. They would have this car passed on to another buyer!! Audi of AMERICA!!!
Review
Product
Audi Car
Loss
$9000
Tags
I bought an AUDI RS5 convertible on April 1st 2013, VIN # WUAC6AFH6DN900220 The RS5 has a very bed problem with the breaks. When I push the breaks the car is shacking, especially when I try to use the break at the speed of 75/80 mph. On November 2013 I brought the RS...
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2 comments
I have same issue with Audi A5 coupe automatic 2012
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Review
Product
Audi Car
Loss
$89000
The worst customer service and customer relation, very poor after sale service and unprofessional staff #audi
The staff lacks professionalism, once you make the payment they basically don't care about you any more. after sale service is poor and you have to chase them in order for you to get what you want done. I regret selecting Audi. I don't recommend Audi cars due to its uncopetent service center here in UAE ---- The staff lacks professionalism, once you make the payment they basically don't care about you any more. after sale service is poor and you have to chase them in order for you to get what you want done. I regret selecting Audi. I don't recommend Audi cars due to its uncopetent service center here in UAE
Review
Tags
Dear Sir, I have been experiencing problems in starting the car (an Audi A6 model) which I have been using for the last 1.5 years without a problem. The car would not lock and or start sometimes and says the key not recognized. I complained to the Agents who says, that...
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Review
Product
Audi Car
Part 1 – Initial issue I took my vehicle into the North Orlando Audi (Sanford, FL) stating I had issues with a cylinder misfiring at 50% or greater throttle (Service Advisor: Simon). They said it was a software issue and gave me a software update, which did not fix...
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Review
Product
Audi Car
Loss
$250
Audi review in Cincinnati, Ohio: Car damaged on service lot
I am completely dissatisfied with my experience at Beechmont Audi in Beechmont, Ohio. I called on 7/12/12 to request that service check out my '03 Audi. I was trying to decide if I should keep it a little longer or trade it in now. I gave the service guy my name, PHONE #, etc., and was instructed to drop off my car that PM so he could look at it first thing in the morning. I did and I left the keys and wrote my PHONE # on the drop box envelope. I didn't hear from him, so I called him mid afternoon, 3PM, to find he had called a number I hadn't given him. It was too late to have any work done and I was charge $50+ for them to look at my car. I was annoyed at this but much more upset after I picked up the car. When I stopped and got out of the car, I saw a large dent in the right rear quarter panel. I went back and was told someone would call me on Monday. The person who called said I should file an insurance claim, that this was no different than if a car hit me at the grocery store. He didn't say "I'm sorry this happened", he didn't offer to help get the repairs done, he just gave me a "it's not our problem" attitude. I'm buying the VOLVO C70 and am never going back to Beechmont Audi again. This guy needs customer service skills and they need to take responsibility for what happens on their lot.
Review
Loss
$500
I leased a demo Audi a4 in 2008 that had 6,000km when I picked it up. When negotiating with the salesperson at Owasco Audi Denise, I said that I need a minimum of 75,000km on the lease and she mentioned that you are good with 75+6 =81,000km. I signed 2 documents when...
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Review
Product
Audi Car
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Why lease if you wanted to buy the car You could have just got a auto loan from a bank or credit union and then pay it off when you have the funds